Welcome to our website. These Terms of Service govern your access to and use of this website, as well as your browsing and purchasing of artificial plant products.
By accessing this website, submitting an order, or purchasing products, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you do not agree to these terms, please discontinue use of the website.
- Website Use
You may use this website subject to compliance with these terms and applicable laws.
You agree not to use this website for any activities that are illegal, fraudulent, or misleading, or that involve unauthorized access to or interference with the website’s normal operation.
We reserve the right to restrict, suspend, or terminate access to the website or related services for users who violate these terms.
- Product Information
We strive to ensure the accuracy of product names, images, dimensions, materials, colors, prices, and other product details displayed on the website.
Due to factors such as display device settings, lighting conditions during photography, and production batches, the actual color or appearance of products may differ slightly from the images shown on the website.
Product inventory, specifications, pricing, and availability are determined by the information displayed on the website at the time you place your order.
- Orders and One-Time Purchases
This website offers a service for one-time product purchases.
Once you submit an order and complete payment, the order constitutes a standalone purchase transaction. Unless explicitly stated otherwise, we do not engage in automatic renewals, automatic charges, or subscription-based arrangements.
Should an order require cancellation, we will explain the situation to you and, where applicable, refund the payment made.
- Product Pricing and Payment
The price of a product is determined by the amount displayed on the checkout page at the time the order is placed.
You must complete payment using the methods provided on the checkout page. We will begin processing your order only after payment is successfully received and any necessary order verification is completed.
In the event of an abnormal price display caused by system errors, obvious pricing mistakes, or other technical issues, we reserve the right to contact you to confirm the order or cancel it, as appropriate.
- Order Processing and Delivery
Upon receipt and confirmation of your order, we will process it in accordance with the delivery policy published on the website.
Actual delivery times may be affected by factors such as the carrier, weather conditions, holidays, address details, transit conditions, and other uncontrollable circumstances.
Customers are responsible for providing accurate and complete delivery information. If delivery fails due to an incorrect or incomplete address, or an inability to receive the shipment, additional handling or redelivery arrangements may be required.
- Returns and Refunds
Returns, refunds, and related conditions are governed by the “Return and Refund Policy” published on this website.
If an item has quality issues covered by the return policy or meets other criteria for acceptable returns, please contact us within the specified timeframe.
Returns may not be accepted for certain items due to their usage status, damage, missing accessories, or other conditions that fail to meet return requirements.
- Clearance Item Information
Due to ongoing operating losses, and to alleviate inventory pressure and clear existing stock, some items may be sold at a loss during clearance sales.
Clearance items may be sold below their original cost or regular retail price. Stock is limited and available only while supplies last.
Clearance status does not imply that the items have quality defects. Unless explicitly stated otherwise on the product page, these items remain subject to the product information and after-sales policies published on the website.
Note: Due to ongoing losses, the merchant has decided to clear existing inventory at a loss.
- Intellectual Property
Intellectual property rights regarding the text, product images, page content, brand logos, graphics, website design, layout, and other content on this website belong to us or the respective rights holders.
You may not copy, modify, distribute, sell, republish, or use the website’s protected content for commercial purposes without the written permission of the rights holder.
Purchasing a product does not grant you ownership of the website’s content or the associated intellectual property rights.
- Acceptable Use
You may use this website only for lawful shopping, browsing, and related personal purposes.
The following actions are prohibited:
Engaging in fraudulent or illegal transactions;
Providing false, misleading, or unauthorized information;
Interfering with the normal operation of the website;
Attempting unauthorized access to the website’s systems;
Uploading malicious code or other harmful content;
Collecting other users’ information without authorization;
Infringing upon the intellectual property rights or other legal rights of others.
In the event of a serious violation of these terms, we may restrict access, cancel relevant orders, or take other appropriate measures.
- Third-Party Services
This website may utilize third-party services for payment, logistics, website technology, or other functions.
Third-party services may be subject to their own terms and privacy policies. We may use relevant third-party services to the extent reasonably necessary to provide our website services; however, we assume no liability for the content or actions of such independent third-party services.
- Limitation of Liability
To the maximum extent permitted by applicable law, we shall not be liable for service interruptions, delivery delays, network failures, or other indirect losses caused by events beyond our reasonable control.
We do not exclude or limit liability that cannot be excluded or limited under applicable law, including mandatory rights enjoyed by consumers by law.
In the event of losses for which we are legally liable due to a breach of these Terms, our liability shall be determined in accordance with applicable law.
- Force Majeure
We shall not be deemed in breach of these Terms if our performance of obligations is prevented or delayed by events beyond our reasonable control.